Frequent Questions

Frequently Asked Questions

The following FAQs cover the common questions concerning Norscale for Windows. For service and support, or for answers to other questions, please contact us.


Who uses Norscale for Windows?
What is the latest version?
What kind of support is available?
When is support available?
  Which MOF reports will Norscale print?
Will it print other reports?
Will it work with dot-matrix or laser printers?



Who uses Norscale for Windows?

We have installed Norscale at over 100 sites throughout British Columbia, Alberta and Yukon. If you'd like to speak to a user in your area, please call us for references.

What is the latest version?

Norscale 4.9.66

What kind of support is available?

Northern Scale Ltd. offers support by phone, on-site, or through a remote dial-up connection using PCAnywhere. Please contact us for support.

When is support available?

We are pleased to offer you support 24 hours a day, seven days a week.

Which MOF reports will Norscale print?

Norscale for Windows can automatically compile and print the Load Inventory Detail Report (Ministry of Forests report FS482), the Daily Stratum Summary (FS484), and the Weigh Scale Monthly Return (FS493) at the click of a button.

Will it print other reports?

Norscale for Windows can be configured to generate any required report from the ticket data.

Will it work with dot-matrix or laser printers?

Norscale works with any common printer and supports Windows drivers.